Certified Senior Advisor (CSA) Practice Test

Question: 1 / 400

Where can seniors turn for help when an insurance company refuses to reimburse repair costs?

AoA legal services

When seniors find themselves in a situation where an insurance company refuses to reimburse repair costs, they can turn to AoA legal services for assistance. The Administration on Aging (AoA) provides resources and advocacy for older adults, which includes access to legal services that can help protect their rights and navigate issues related to insurance claims. These legal services are specifically designed to assist seniors, ensuring they receive the necessary guidance and support to address disputes with insurance companies effectively.

While the other options may provide valuable resources or support in different contexts, they may not be specifically tailored to address the complexities involved in dealing with insurance claims. For example, Adult Protective Services focus primarily on the safety and welfare of vulnerable adults and may not have the resources to tackle legal disputes. AARP provides advocacy and support for various issues affecting older adults, but their platform is broader and may not offer direct legal assistance specifically for insurance disputes. A geriatric care manager can assist in coordinating care but does not typically handle legal matters or insurance claims resolution. Thus, AoA legal services stand out as the most appropriate option for this particular situation.

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Adult protective services

AARP

A geriatric care manager

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