Certified Senior Advisor (CSA) Practice Test

Introducing oneself immediately to John is an effective approach because it establishes a personal connection and can help create a sense of familiarity. Individuals with Alzheimer's may struggle with memory and recognition, so starting by stating one’s name and relationship can provide a foundation for interaction. This approach also sets a clear context for John, which can reduce anxiety or disorientation that he may feel in social situations.

Using a personal introduction can encourage engagement and promote clearer communication, as it helps John feel more at ease during the interaction. While other choices may seem like they could foster connection or communication, they would likely not have the same positive impact on John’s experience. For instance, avoiding facial expressions could lead to misunderstandings, touching without context could be uncomfortable, and asking multiple questions at once may overwhelm him, making it hard for him to respond effectively. Establishing rapport through a simple introduction is a crucial first step in effective communication with someone who has Alzheimer’s.